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We are a Top Seller on eBay and we have 100% Positive Feedback! We ship extremely fast and we take great care of our customers. We guarantee 100% customer satisfaction or your money back! Please buy with confidence.
We accept PayPal or you may pay in person (local pick-up only). You can pay with any major credit card through PayPal. For local pick-ups, you can pay for the purchase in person at the time of pick-up.
We guarantee 100% customer satisfaction or your money back. If you are not fully satisfied with the purchase for any reason, you may return the item to us for a refund within the return period.
We usually ship within 1 business day after receiving your payment. We use major shipping carriers (UPS, USPS, FedEx, DHL, etc.) and we ship worldwide to different countries. Free shipping usually applies to destinations within the U.S.A. unless otherwise specified. For the actual shipping rate to your country, please visit the shipping details section on the item page and select your country from the "Change Country" list. Expedited shipping services are available too.
After the item ships, we will email you the shipping status with a tracking number. If you do not receive a shipping email from us within 3 business days of your purchase, please check your email JUNK/SPAM folder for this email message. Or you may contact us to get a shipping status at any time.
For local pick-ups, please contact us to make the arrangement in advance. You can pay for the purchase in person at the time of pick-up.
We provided the best customer support! A glance at our feedback reveals our excellence in this area! Taking care of our customers is always our #1 priority and we guarantee that our customers will receive the best customer service possible. Please feel free to contact us if you have any question. We usually respond to your inquiry within one business day.
*** MPORTANT ***
If there is any issue with your purchase, please DO NOT open a case or leave any negative feedback on eBay. Instead you should contact us and we will give our best effort to help you find a solution. If the issue still remains, then you have the choice of either sending the item back to us for a refund or replacement within the return period. We guarantee that we will do everything we can to make you a happy customer.
We offer excellent return policies! We guarantee 100% customer satisfaction or your money back. If you are not fully satisfied with the purchase for any reason, you may return the item to us for a refund within the return period.
If there is any issue with your purchase, please contact us first and we will do our best to help you resolve the problem. If the issue still remains, then you have the choice of either sending the item back to us for a refund or replacement. Please contact us to obtain a return authorization first. The buyer is responsible for the return shipping cost unless otherwise agreed by both parties. When sending the product back to us, please make sure it is packed in its original packaging with all accessories. Upon receiving and verifying the returned item in good condition, we will issue a refund to the buyer's account via the original payment method. We may only issue a partial refund to the buyer if we determine the returned product is damaged, incomplete or has missing accessories. For non-defective returns (buyer orders the wrong item, wrong address, changes mind, rejects the delivery, or no longer wants the item for any reason other than defective), the original actual shipping cost paid by buyer or seller is non-refundable since it's not the seller's fault. For all international orders or orders shipped outside of U.S.A., the original actual shipping cost paid by seller or buyer is non-refundable. Buyer is responsible for return or exchange shipping cost. For exchange or replacement, buyer must send the original item back to seller first. If the item is not in stock, then seller will refund buyer the money.
Alvantor Inc. is internationally known for the design, manufacturing, and distribution of creative outdoor/indoor tents and related products. Alvantor offers a wide range of products from kids play tents to camping tents and everything in between. We devote ourselves to the improvement of our clients' enjoyment of their lives indoors and outdoors, which is reflected in the immaculate design and function of our products. Super high quality materials, competitive prices, trendy designs, and a solid reputation have made our products popular all over the world.
We take pride in working alongside highly distinguished companies around the world such as Disney, Mattel, Hasbro, and many more. Our products meet many of American and European testing standards, like EN71, ASTM-936, CPAI-84, etc. We attained the testing reports from many distinguished testing labs like ITS, SGS, and TUV, etc. Our products have been featured and sold at many well-known retailers like Target, K-mart, Sears, Carrefour, Tesco and many more.
Alvantor always strives to inspire learning, creativity, and exploration by offering a unique mix of high quality products with unparalleled value for children and adults. Our prices are competitive because we produce the products in our own manufacturing plant. Alvantor is committed to 100% customer satisfaction, and we hope to continue providing both unique products and the best customer service for many years to come!
Wholesalers, distributors, and retailers are welcome.