1.After the successful payment, packages will be dispatched within 24-48 hours, Weekend (Saturday and Sunday) and Chinese / official holidays.
2. The delivery time is different than the place of the product. Goods in China will be sent by standard mail. And it takes 15-23 business days.
3. Submission of information to the change of your address or success of your payment, your package will be sent to your Paypal address. If you offer an incorrect e-mail address, we are not responsible.
Warranty & Returns
1. We guarantee the best product for you. This guarantee starts from your payment time. Refund or replacement are valid for all broken or incorrect products (within 30 days). In this case, there are also no return costs. We can also return your money despite the good or correct products.
2. Customer satisfaction is very important to us. If you are not satisfied, simply contact us via "My Massage" or "Ask Seller Q" before either opening an eBay case / return request or leaving a neutral / nagative rating. We will solve your problem as soon as possible. We are always ready to answer any questions you may have.
3. If you are satisfied with our products, please leave all 5 star ratings behind. Our goal is that you will experience the best customer service. Please help us with the suggestion of the product. A 5 star rating is very important for us. Your support for us always.
Our Official working Time:(not include weekend sorry for delayed replay at weekend)
United Stated : PM 4:00~AM 4:00
UK: AM 2:00~PM:2:00
Canada : PM 3:00~ AM:3:00
Australia : AM 11:00~ PM:11:00
If you have any questions please contact us by ebay message.we will be happy to assist you.
If you are dissatisfied for any reason, please do not be quick to leave negative/neutral feedback. We will try our best to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback to all our customers.