- For faraway region or countries (Brazil, Chile,Mexico, Peru, etc), the transit time may be longer than Overall Transit Time Frame.
- Notes, the delivery time may vary due to public holidays, natural disasters, customs issue and other unexpected impact, etc.
- International buyers please also notes: import duties, taxes and charges are not include in the item price or shipping charges. these charges are the buyer's responsibility.
- Please check with your countries' customs office to determine what the additional cost will be prior to bidding/buying.
- Sometimes the date will be delayed due to a shortage. we will inform you via message.
- We ship to PayPal registered address, please make sure your address in PayPal was matched with your current location.
Q:How do I pay for my purchase?
A: We accept PayPal ONLY currently. For specific requirements, please feel free to contact us
Q:How much does it cost to ship to my country?
A: The carrier calculates shipping cost according to the volume and the weight, if you need more info, pls contact with us for further checking
Q:Is there any tracking Number for my item?
A: The economic air mail service doesn't offer international tracking number,
if you need, pls contact with us to check extra cost to upgrade shipping option,thank you:)
Q:What should I do if I didn't receive my item?
A:Please make sure the shipping address you provided is correct & Please contact with us for further checking
Q:I am a reseller,I would like to buy many pieces of your item, what's the wholesale price?
A: We also accept whole-sale order, please send eBay message to confirm the item and quantity you need, we will give you the best price, thanks!
Refund or Replacement request is available within 30 days after parcel received and returning the item as the same condition as received.
Please contact us to request a return authorization. Your name, Item ID, relate pictures and reason for return should be included in the message.
Please repack the item carefully. Items returned will be tested and a new replacement will be shipping to buyer punctually.
In the event that a suitable replacement is not available then a refund will be issued.
Shipping, handling and insurance fees are non-refundable.
If the item was found non-defective, the item will be sent back to buyer at buyer's expense.
Items returned without authorization will be refused and returned to sender/buyer.
Buyer pay the shipping cost if the item damaged artificially, or buyer say "not like it", "size/color was different per they imaginary", etc.
We believe the good communication will resolve everything.
If you are satisfied with our product service, please leave us the full rating positive feedback
If there is anything wrong with the purchase, pls tell us before leaving feedback, we would offer satisfied solution asap.
Please contact us via eBay message. all questions will be replied within 24-48 working hours.
Customer Support Online: 10am-18pm (GMT +8) Monday - Friday